Juan 1365 Terms and Conditions – Platform Rules & Player Agreement

By accessing the Juan 1365 website, creating an account, or placing any bet or wager on our platform, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions in full. These Terms apply to all users of Juan 1365, whether registered or browsing as a guest.

These Terms constitute the entire agreement between you and Juan 1365 with respect to your use of the platform. Any previous understandings, promises, or representations — whether verbal or written — that are not contained in this document do not form part of this agreement.

Juan 1365 reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via their registered email or through a prominent notice on the platform.

To register and use Juan 1365, you must meet all of the following eligibility criteria at the time of registration and throughout your use of the platform:

• You must be at least 18 years of age. Juan 1365 strictly prohibits gambling by minors. Age verification is conducted as part of our KYC process and may be required at any time.
• You must be a natural person — corporate entities, associations, or trusts may not register a player account at Juan 1365.
• You must not be located in a jurisdiction where online gambling is prohibited under local law. It is your responsibility to verify that using Juan 1365 is legal in your jurisdiction.
• You must not be registered on any self-exclusion list or otherwise excluded from gambling by an applicable regulatory authority.
• You must not be acting on behalf of another person when registering or placing bets at Juan 1365.

Each eligible individual is permitted to hold exactly one account at Juan 1365. Creating multiple accounts — whether under different names, email addresses, or phone numbers — is a serious violation of these Terms and may result in the closure of all associated accounts and the forfeiture of any remaining balances.

When registering, you must provide accurate, complete, and current information, including your legal full name, date of birth, residential address in the Philippines, mobile number, and email address. You must update this information promptly if anything changes.

Know Your Customer (KYC) Verification: Juan 1365 operates a mandatory KYC verification process. To process withdrawals and to comply with Philippine anti-money laundering regulations, we require:

• A valid government-issued photo ID (PhilSys eID, passport, driver's licence, SSS ID, UMID, PRC ID, or voter's ID)
• Proof of address no older than three months (utility bill, bank statement, or barangay certificate)
• Selfie photo matching your submitted ID
• Source of funds documentation may be requested for large transactions at Juan 1365's discretion

You are solely responsible for maintaining the confidentiality of your Juan 1365 login credentials. Do not share your username, password, or OTP codes with anyone — including people claiming to represent Juan 1365 support. Our team will never ask for your full password.

• Use a strong, unique password that you do not use on any other platform.
• Enable two-factor authentication (2FA) if available — it provides an additional layer of protection for your Juan 1365 account.
• Log out of your account when using a shared or public device.
• Notify Juan 1365 support immediately if you suspect your account has been accessed without your authorisation.

Juan 1365 will not be liable for losses resulting from unauthorised account access where the player failed to take reasonable security precautions or where the player shared their credentials with a third party.

All transactions at Juan 1365 are conducted exclusively in Philippine Peso (₱). No foreign currency conversions are applied, and no conversion fees are charged by Juan 1365 for standard deposit and withdrawal transactions.

Accepted Payment Methods at Juan 1365:

• GCash and Maya (instant deposit and withdrawal)
• GrabPay and Coins.ph
• InstaPay and PESONet bank transfers
• BDO, BPI, UnionBank, and other Philippine bank online transfers
• Visa and Mastercard debit or credit cards issued by Philippine banks

Minimum and Processing Times:

• Minimum deposit: ₱100
• Minimum withdrawal: ₱300
• GCash and Maya withdrawals typically process within 10 minutes for verified accounts
• Bank transfer withdrawals process within 1–3 business days depending on the receiving bank

Juan 1365 reserves the right to request additional documentation before processing any withdrawal where unusual activity is detected or where KYC verification is incomplete.

Juan 1365 offers various promotions and bonuses to both new and existing players. All bonuses are subject to these general terms as well as any specific terms disclosed at the time of each individual offer. In the event of any conflict between general bonus terms and specific promotion terms, the specific terms take precedence.

• Wagering Requirements: All bonus amounts credited to your Juan 1365 account must be wagered a specified number of times before they become eligible for withdrawal. The exact rollover requirement is stated in each promotion's terms.
• Eligible Games: Not all games at Juan 1365 contribute equally to wagering requirements. Sports bets, casino table games, and slots may have different contribution rates. Check individual promotion pages for details.
• Bonus Expiry: Unclaimed or unmet bonus wagering requirements expire after the period stated in each promotion. Juan 1365 is not obligated to extend bonus validity periods.
• One Bonus at a Time: Unless stated otherwise, only one active bonus per player at any given time. Opting into a new promotion before clearing an existing one may result in the cancellation of either bonus.
• Abuse Prevention: Juan 1365 monitors accounts for bonus abuse, including the use of multiple accounts to claim the same promotion or systematic low-risk betting designed to extract bonus value without genuine gameplay.

All bets placed at Juan 1365 are subject to these general betting rules. Sport-specific rules governing PBA basketball, boxing, volleyball, and other events are available within the relevant sports sections of the platform.

• Bets are only valid once confirmed and given a bet reference number in your Juan 1365 account transaction history.
• Odds displayed at Juan 1365 are correct at the time of display but may change before a bet is confirmed. The odds applicable to your bet are those accepted and confirmed at the point of bet placement.
• If a bet is placed on a market that was made available due to an obvious error in pricing, Juan 1365 reserves the right to void the bet and return stakes.
• All bets are settled according to official competition results. In the event of a dispute about a result, the relevant governing body's official result will be used by Juan 1365 for settlement purposes.
• If an event is postponed and not completed within 48 hours of the original scheduled start time, all bets on that event will be voided and stakes returned.
• Minimum single bet amount at Juan 1365: ₱50
• Maximum bet amounts vary by sport, event, and market. Juan 1365 reserves the right to limit bet amounts at its discretion.

Juan 1365 is committed to providing a fair, honest betting and gaming environment for all players. The following conduct is strictly prohibited and may result in account suspension, bet voiding, and/or permanent account closure:

• Collusion: Coordinating with other players to gain an unfair advantage in any game, particularly in multiplayer formats such as Tongits.
• Arbitrage Betting: Systematically exploiting price differences across markets to guarantee profit irrespective of the outcome, particularly in combinations with bonus funds.
• Automated Software: Using bots, scripts, or any software that automates betting decisions or interactions with Juan 1365.
• Fraud or Chargebacks: Initiating false payment disputes after placing bets or withdrawing funds at Juan 1365.
• Match Fixing or Inside Information: Placing bets based on non-public information or in connection with any attempt to fix the outcome of a sporting event.
• Money Laundering: Using Juan 1365 for any money laundering activity is strictly prohibited and will be reported to appropriate Philippine authorities.

Juan 1365 uses automated monitoring tools and manual review processes to detect prohibited conduct. Players suspected of violations may have their accounts restricted during investigation.

Juan 1365 takes responsible gaming seriously. We believe that gambling should be an enjoyable form of entertainment, not a source of financial hardship or personal distress. We provide the following tools to help players stay in control:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your Juan 1365 account at any time through account settings. Increases to limits require a 24-hour cooling-off period; decreases take effect immediately.
• Session Time Limits: Set reminders or automatic logout after a specified period of play.
• Cooling-Off Period: Request a temporary suspension of your Juan 1365 account for a period of 24 hours, 7 days, or 30 days. During a cooling-off period, you cannot access your account or place any bets.
• Self-Exclusion: Request permanent or long-term self-exclusion from Juan 1365. Self-exclusion requests are processed within 24 hours. We will make all reasonable efforts to prevent marketing communications to self-excluded players.
• Reality Checks: Periodic pop-up notifications showing your session time and net balance to help you maintain awareness of your activity.

Juan 1365 collects, processes, and stores personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions by reference. By registering at Juan 1365, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Key data practices at Juan 1365 include:

• Personal information collected during registration and KYC is used solely for account management, identity verification, payment processing, and legal compliance purposes.
• Transaction data is retained as required by Philippine anti-money laundering regulations.
• Juan 1365 uses 256-bit SSL encryption for all data transmitted between your device and our platform.
• We do not sell or share your personal data with unrelated third parties. Data may be shared with payment processors, regulatory authorities, and fraud prevention services as required.
• You have the right to request access to, correction of, or deletion of your personal data held by Juan 1365, subject to applicable legal obligations.

Juan 1365 reserves the right to suspend, restrict, or permanently close any player account in the following circumstances:

• Breach of any provision of these Terms and Conditions
• Suspicion of fraudulent activity, money laundering, or match fixing
• Failure to complete KYC verification within the required timeframe
• Account found to belong to a player under 18 years of age
• Multiple accounts detected in violation of the one-account policy
• Chargebacks filed in bad faith against Juan 1365
• At Juan 1365's discretion where it deems continued operation of an account is not in the best interests of the player or the platform

Where an account is closed due to a verified Terms violation, Juan 1365 may withhold any remaining balance pending investigation. Where closure is at Juan 1365's discretion and without cause attributed to the player, any verified remaining balance will be refunded to the player's registered payment method.

To the fullest extent permitted by applicable Philippine law, Juan 1365's total liability to any player arising out of or in connection with the use of the platform shall be limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim.

Juan 1365 shall not be liable for:

• Indirect, consequential, incidental, or punitive losses of any kind
• Loss of profits, revenue, data, or goodwill
• Service interruptions caused by third-party infrastructure including internet service providers, payment processors, or data centres
• Losses resulting from a player's own negligence, breach of these Terms, or failure to follow security recommendations
• Technical faults or delays in transmission that are outside Juan 1365's reasonable control

Juan 1365 does not guarantee uninterrupted access to the platform and is not liable for any losses incurred during a period of scheduled or unscheduled maintenance.

These Terms and Conditions and all matters relating to your use of Juan 1365 are governed by and construed in accordance with the laws of the Republic of the Philippines. Juan 1365 operates in compliance with applicable Philippine gaming regulations.

In the event of any dispute between you and Juan 1365, we encourage you to first contact our customer support team to seek informal resolution. Most disputes can be resolved quickly through our 24/7 live chat support.

If informal resolution is not possible, disputes shall be subject to the exclusive jurisdiction of the appropriate courts of the Philippines. By using Juan 1365, you consent to the personal jurisdiction of such courts and waive any objection based on improper venue.

Juan 1365 may update or revise these Terms and Conditions at any time. When changes are made, we will update the "Last Updated" date at the top of this page. For material changes — those that significantly affect your rights or obligations as a player — we will notify you via your registered email address and/or through a notice displayed on the platform.

Your continued use of Juan 1365 following notification of a change constitutes your acceptance of the revised Terms. If you disagree with any updated terms, you should stop using Juan 1365 and request account closure through our support team.

We recommend checking this page periodically, especially before taking advantage of any new promotions or features at Juan 1365.

If you have questions about these Terms and Conditions, your Juan 1365 account, payments, responsible gaming tools, or any other matter, our support team is available around the clock.

• Live Chat: Available 24/7 directly within your Juan 1365 account — the fastest way to reach us.
• Email: support@juan1365.click — we aim to respond to all email queries within 24 hours.
• FAQ: Visit our FAQ page for answers to common account and betting questions at Juan 1365.
• Responsible Gaming: Players needing help with gambling-related concerns can visit our dedicated Responsible Gaming page at any time.